Returns & Exchanges
At British Supplements, we take pride in the purity and potency of our products; however, if you are not completely satisfied with your purchase, you may return unopened items within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team via the portal with your order number and the reason for your return to receive an authorization code.
Prepare the Package
Ensure the supplement bottles are unopened with safety seals intact, and pack them securely in their original shipping box or similar protective packaging.
Ship the Items
Affix the provided return label or address the package to our UK distribution center using a tracked shipping service to ensure safe delivery.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing